Skip to main content

Backfilling a CUR file for the MAP program

If you're participating in AWS's Migration Assistance Program, you want to get the maximum credit from the MAP program.

One thing to consider is a longer trail of data within your Cost and Usage Report (CUR). In order to get the most out of nOps, we recommend filling out a support ticket with AWS to do a CUR backfill. This will load your CUR file with previous months' data, allowing you to get better insight.

Creating the Ticket for a MAP CUR backfill

For each Payer account, log into your Amazon Support Console and Create a Case to create a support ticket. Please CC your point of contact at nOps in your support ticket, or inform them when the backfill has been completed.

Ticket Information

  1. Enter the following selections for your support case.

    ItemWhat to enter
    Related IssueAccount and Billing
    ServiceBilling
    CategoryConsolidated Billing Questions
    SeverityGeneral question

  2. Click the Next step: Additional information button to the bottom right and enter the following:

    Subject:CUR Backfill Request
    Description:Please Backfill our CUR for the following:


    CUR Report name: nopsbilling-hourly-parquet
    Time Period: <1 month prior to MAP Start date> to <the Month prior to the data in nOps>
    Reason: We moved to a finance reporting engine for tracking MAP credits that requires all CURs to be in parquet format
  3. Click the Next step: Solve now or contact us button to the bottom right.

  4. Change to the Contact us tab.

  5. Select Web.

  6. Click Submit.

note

After the process has completed, please confirm it's been completed with your nOps point of contact.



Creating the Ticket for a CUR backfill

For each Payer account, log into your Amazon Support Console and Create a Case to create a support ticket. Please CC your point of contact at nOps in your support ticket, or inform them when the backfill has been completed.

Ticket Information

  1. Enter the following selections for your support case.

    ItemWhat to enter
    Related IssueAccount and Billing
    ServiceBilling
    CategoryConsolidated Billing Questions
    SeverityGeneral question

  2. Click the Next step: Additional information button to the bottom right and enter the following:

    Subject:CUR Backfill Request
    Description:Please Backfill our CUR for the following:


    CUR Report name: nopsbilling-hourly-parquet
    Time Period: <Month you want data backfilled from> to <the Month prior to the data in nOps>
    Reason: We are leveraging a FinOps solution that requires all CURs to be in parquet format, and would like historical information for the dates listed to be backfilled.
  3. Click the Next step: Solve now or contact us button to the bottom right.

  4. Change to the Contact us tab.

  5. Select Web.

  6. Click Submit.

note

After the process has completed, please confirm it's been completed with your nOps point of contact.